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Veterans Recovery Resources Privacy Policy

Veterans Recovery Resources (VRR) follows the requirements of the Privacy Act, which protects your personal information. A system of records is a file, database, or program from which personal information is retrieved by name or other personal identifier. The Privacy Act provides a number of protections for your personal information. These typically include how information is collected, used, disclosed, stored, and disposed.

VRR automatically collects certain information about your visit to VRR web pages. We limit the data collected to meet specific business needs and to protect your privacy. We may know what path(s) you took on our website, but we don’t know who you are. We do not use this information to identify you personally without your express consent and an authorized purpose.

We automatically collect and store the following information about your visit to the VRR Website:

General log information.
Examples of general log information include, but are not limited to: Internet domain (for example, “” or “”); Internet Protocol (IP) address; operating system; the browser used to access our website; the date and time you accessed our site; and the pages that you visited.

Referral and statistical information where we have links to or from the site you visited.
Such data may include aggregate data such as the number of offsite links occurring during a visit to VRR web page. It may also include specific data, such as the identity of the site which you visited immediately before or after our site. We do not use such data to identify you personally.

We use the general log information to help us make VRR website more useful to visitors. We use it to learn about how locations on our site are being used, what information is of most and least interest, and how we can enhance ease of use by ensuring our site can interface with the types of technology our visitors use. We also use such statistics to tell us of any possible site performance problems. Except for oversight, law enforcement investigations, or protection of the VRR information technology infrastructure as authorized by law, no other attempts are made to identify you or your usage habits.

Use of Cookies and Tracking Technologies

When you visit certain websites, they send a small piece of information called a “cookie” to your computer along with the web page. This is also true of VRR.

There are two kinds of cookies.

  • A Session Cookie is a line of text that is stored temporarily in your computer’s random access memory (RAM). A Session Cookie is destroyed as soon as you close your browser.
  • A Persistent Cookie is a line of text that is saved to a file on your hard drive and is called up the next time you visit that website. This lets the website remember information about your previous visits and use of the website. Persistent Cookies are generally not used by VRR, unless there is a compelling and authorized reason for their use. If any VRR web page uses a Persistent Cookie, then the Limited Privacy Policy for that Web page will clearly state the purpose and legal authority for such use. VRR does not use Persistent Cookies to retain information.

We use Session Cookies in the following manner:

  • Transactions and site usability: We use Session Cookies to improve how you navigate through our website and conduct transactions. Session Cookies are used to maintain your online session as you browse over several pages, or to store and enter information on a web page so that you do not have to reenter the same information, repetitively. Session Cookies may also be used to collect referral statistics when you click on a link to or from a VRR web page.

Information Sharing

We do not sell, rent, or otherwise provide your personal information to outside marketers. Information collected via VRR may be shared with employees, contractors, and other service providers as necessary to respond to a request, provide a service, or as otherwise authorized by law. Some information, such as IP and your email address, may be shared with the following third parties who help us run our website and email programs. They will only use this information to serve our needs and are prohibited from using it in any other instance. They are: Google Analytics (website tracking), Google Ad Manager (ad serving), MailChimp (email), ClickBack (email), RegOnline (event registration) and other services as needed.

Website Forms

VRR does collect information by website forms. These can for newsletter sign-ups, events registration, contact form, donation form or any other onsite form. We only collect data about you from a professional context. This includes, but is not limited to, your email address, company name, job title, etc. We will not sell or share this data to anyone without your explicit consent.

In specific cases, we will be contractually obligated to share your data with one of our third-party advertisers, sponsors or partners (for example, webinars, downloads or events). In these instances, we will make it clear that the data you share will be transferred to the third party. You will always have the option to not have your data shared by not taking part in that specific program.

Digital Analytics

This website uses Google Analytics. Please refer to the following policies on Google’s website for more information:

Links to Other Sites

VRR provides access to other websites outside our control and jurisdiction. When you click on a link to these websites, you leave our website and your communications no longer are protected by our privacy policies. VRR is not responsible for the privacy practices or the content of non-VRR websites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Contact Veterans Recovery Resources

If you have any questions or concerns regarding our privacy policy or use of your information. You can contact us online at, or you can mail your question or concern to Veterans Recovery Resources, 1156 Springhill Avenue, Mobile, AL 36604.

Your inquiry will be treated confidentially and will not be shared with third parties, except as necessary to respond to your inquiry and for other purposes as authorized by the Privacy Act and other relevant legal authority.

Up to date as of November 20, 2018

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